Shipping policy
🚀 Shipping Speed
We know waiting isn’t easy when it’s something for your little one! 💛
That’s why we aim to ship all confirmed orders within 24 hours (same or next business day).
Our standard delivery timeline:
- Metro Cities: 2–4 business days
- Other Regions: 4–7 business days
You’ll receive an email & WhatsApp update once your order is shipped, along with a tracking link for real-time updates.
📦 Shipping Charges
Free Shipping on all orders above ₹300 across India.
For orders below ₹300, a small shipping fee of ₹49 applies.
We work with trusted courier partners like Bluedart, Delhivery, and XpressBees to ensure your package arrives safely and on time.
🌍 Delivery Coverage
We currently deliver Pan India, reaching even smaller towns and Tier-3 cities through our reliable logistics partners.
If your pin code is not serviceable, our team will contact you to find an alternative option.
📦 Order Tracking
Once your order is shipped, you’ll automatically receive a tracking link via email, SMS, and WhatsApp.
You can use this link to track your shipment’s journey right to your doorstep.
💳 Cash on Delivery (COD)
Yes! We offer Cash on Delivery for all serviceable pin codes.
A small ₹99 handling fee applies for COD orders to cover courier processing costs.
You can save this by choosing secure online payment via Razorpay.
⚠️ Delays & Exceptions
We do our best to ensure timely delivery. However, please allow extra time in cases such as:
- Public holidays, strikes, or weather disruptions
- Remote area deliveries
- Courier network delays
If your package hasn’t arrived within 10 business days, please reach out to us — we’ll track it immediately and keep you updated.
📞 Need Help?
We’re always happy to assist!
For any questions about your order or shipment status:
- 📧 Email: praptiimall@gmail.com
- 📞 WhatsApp & Call: +91 7047683972